- Product Technology and Confidentiality
- Product and Service Quality
- Delivery and Price
- Advanced technology enables products to meet the need of market, innovation and timely communication with customers to foster tacit cooperation.
- To create product competitiveness for customers with automatic production mechanism, as well as manufacturing costs down and timely delivery.
- Keep confidential of products information to ensure customers' rights and interests.
- Develop products as per customers' requirements.
- Participate in customer's Quarterly Business Review
| Senior V.P. Ray Tsai and representatives|
- Stable supply and reasonable price
- The Quality of raw material
- Conflict minerals prohibited
- Conduct supplier evaluation, develop and maintain relationships with suppliers who provide superior raw materials.
- Visit suppliers or invite meetings to discuss with manufacturers with quality feedback to ensure the delivery of raw materials as well as excellent quality.
- Ensure that suppliers keep confidential of the company and customers.
- Annual Supplier Review
- Supplier Annual Meeting
- Irregular supplier visit and evaluation
| Manager Neil Xu|
- Human Rights and Labor Laws
- Learning and Development
- Welfare and Services
- Follow RBA (Responsible Business Alliance) code of conduct to ensure the company provides safe working conditions, workers are treated with respect and dignity, and business operations are environmentally responsible and conducted ethically.
- Set up a staff welfare committee to promote staff welfare and facilitate staff occupational safety, educations and health.
- Ensure employees understand the development strategy and relevant measures of the company through internal e-mails and bulletin boards.
- Conduct training as per annual training schedule.
- Regular meetings of the Welfare Committee
- Communicate with supervisor and employees per needs
| Manager Jerry Lee|
- Industry prospect, company competitive advantages and future development
- Company profitability and dividend policy
- Transparency in information disclosure
- Investors can understand the business conditions in a timely manner from the company website with the announcement of financial reports, annual reports and important information.
- Company is open to advice in Shareholders Meeting and Legal Representatives Conference; investors can understand the integrity of the company's system.
- Setup contact information of the spokesman so as to be open to valuable advice at any time.
- Annual general meeting of shareholders
- Legal Representatives Conference once a year at least
- Irregular conference calls
| Manager Sam Liu and Spokesman|